AdvanceTechnodes

Bangkok, Thailand
AdvanceTechnodes Logo
Samae Dam District

Privacy Policy

Last Updated: January 15, 2025

At AdvanceTechNodes, we know your personal information matters. This policy explains what we collect, why we need it, and how we protect it while serving investment professionals in Thailand's financial sector. We've built our approach around transparency and compliance with Thai data protection laws.

Information We Collect

Account and Contact Information

When you register for our financial analysis platform, we collect basic details needed to set up your account. This includes your full name, professional email address, phone number, and the name of your organization. If you work for a registered firm in Thailand, we also record your company registration details to verify professional credentials.

Professional Credentials

Since we serve investment professionals, we need to verify your qualifications. We collect information about your certifications, licenses issued by Thai regulatory bodies, and employment history in the financial sector. This helps us tailor content to your experience level and ensures our platform serves qualified professionals.

Usage Data and Analytics

We track how you interact with our platform. This includes which financial reports you access, search queries you run, and tools you use most frequently. We also collect technical information like your IP address, browser type, device specifications, and timestamps of your sessions.

We don't collect information about your personal investment decisions or client portfolios. Our analytics focus on how you use the platform, not on the confidential work you perform.

How We Use Your Information

Your data serves several purposes, and we're straightforward about each one:

Service Delivery: We use your contact details to maintain your account, send you requested financial reports, and provide customer support when you need help navigating our analysis tools.
Platform Improvement: Usage patterns help us understand which features work well and which need refinement. If everyone struggles with a particular report format, that tells us something needs fixing.
Content Personalization: Your professional background helps us recommend relevant reports and analysis tools. A securities analyst gets different suggestions than a fund manager.
Security Monitoring: We watch for unusual access patterns that might indicate unauthorized use of your account. Strange login locations or suspicious activity triggers our security alerts.
Regulatory Compliance: Thai financial regulations require us to maintain certain records about who accesses our platform. We keep these logs to meet legal obligations.

Data Storage and Protection

Your information lives on secure servers located within Thailand, which keeps everything under Thai data protection jurisdiction. We use industry-standard encryption both when data moves between your device and our servers, and when it sits in our databases.

Technical Security Measures

Our security setup includes firewalls, intrusion detection systems, and regular vulnerability assessments. All staff members who handle user data go through background checks and sign confidentiality agreements. We limit data access to employees who genuinely need it for their work.

We back up your data regularly to prevent loss from technical failures. But here's the thing about security – no system is 100% bulletproof. We work hard to protect your information, but we can't guarantee absolute security. That's just the honest reality of operating online.

Data Type Retention Period Storage Location
Account Information Active account duration plus 5 years Bangkok data center
Usage Analytics 24 months Bangkok data center
Support Communications 3 years Bangkok data center
Financial Access Logs 7 years (regulatory requirement) Bangkok data center

Information Sharing

We don't sell your personal data. Period. But we do share information in specific situations:

Service Providers

Some third-party companies help us run the platform. Our hosting provider manages server infrastructure, our email service sends account notifications, and our payment processor handles subscription billing. These companies only get the data they need to perform their specific functions, and they're contractually obligated to protect it.

Legal Requirements

Thai regulatory bodies can request user information as part of financial investigations or audits. We comply with valid legal requests from the Securities and Exchange Commission of Thailand, the Bank of Thailand, and other authorized government agencies. We'll notify you about such requests unless legally prohibited from doing so.

Business Transfers

If AdvanceTechNodes merges with another company or gets acquired, your data would transfer to the new entity. We'd notify you beforehand and explain any changes to how your information gets handled.

Your Rights Under Thai Law

Thailand's Personal Data Protection Act gives you several rights regarding your information. Here's what you can do and how to do it:

Access Your Data: Request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days.
Correct Inaccuracies: If your contact details or professional credentials change, you can update them directly in your account settings or contact our support team.
Delete Your Account: Request complete account deletion. We'll remove your data within 30 days, except for information we're legally required to retain for regulatory purposes.
Object to Processing: Tell us if you disagree with how we're using your data. We'll review your objection and explain our position.
Data Portability: Get your account data in a structured format that you can transfer to another service provider.
Withdraw Consent: If we process certain data based on your consent, you can withdraw that consent anytime. This won't affect data we processed before your withdrawal.

To exercise any of these rights, email us at [email protected] with "Data Rights Request" in the subject line. We'll verify your identity and respond within the timeframes required by Thai law.

Cookies and Tracking Technologies

Our platform uses cookies – small text files stored on your device that help us remember your preferences and track usage patterns. Some cookies are essential for the platform to work properly. Others help us analyze how people use our tools.

Types of Cookies We Use

Essential Cookies: These keep you logged in and remember your account settings. Without them, you'd need to log in every time you click to a new page.

Analytics Cookies: These track which features get used most often and where people encounter problems. The data stays anonymous – we see patterns, not individual behavior.

Preference Cookies: These remember your customization choices, like which reports you want on your dashboard or how you prefer data displayed.

You can disable non-essential cookies through your browser settings, though this might affect platform functionality. Essential cookies can't be disabled because the platform wouldn't work without them.

International Data Transfers

We keep all user data within Thailand to maintain compliance with local regulations. However, some of our service providers operate internationally. When third-party tools require data transfer outside Thailand, we ensure appropriate safeguards exist through standard contractual clauses approved by Thai data protection authorities.

For example, our analytics provider processes certain usage statistics on servers in Singapore. This data gets anonymized before transfer, and the provider maintains security standards equivalent to Thai requirements.

Children's Privacy

Our platform serves professional investment analysts and fund managers. We don't knowingly collect information from anyone under 20 years old. If you believe we've accidentally collected data from a minor, contact us immediately so we can delete it.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll email you at your registered address at least 30 days before the new policy takes effect. The "Last Updated" date at the top shows when we last revised this document.

Minor clarifications or technical updates might not trigger notification emails, but we'll always update the date so you can see something changed.

Complaint Process

If you're unhappy with how we handle your personal data, start by contacting us directly. We'll investigate and respond within 30 days. If you're not satisfied with our response, you have the right to file a complaint with Thailand's Personal Data Protection Committee.

Personal Data Protection Committee
Office of the Personal Data Protection Committee
120 Chaeng Watthana Road, Laksi, Bangkok 10210
Hotline: 1111

Contact Our Privacy Team

Email: [email protected]

Phone: +66 2 870 7512

Mail: AdvanceTechNodes Privacy Team
5 Soi 50, Rama 2 Road
Samae Dam, Bang Khun Thian
Bangkok 10150, Thailand

Our privacy team responds to inquiries within two business days. For urgent security concerns, mark your message as "Urgent Security Matter" and we'll prioritize your request.