Privacy Policy
Last Updated: January 15, 2025
At AdvanceTechNodes, we know your personal information matters. This policy explains what we collect, why we need it, and how we protect it while serving investment professionals in Thailand's financial sector. We've built our approach around transparency and compliance with Thai data protection laws.
Information We Collect
Account and Contact Information
When you register for our financial analysis platform, we collect basic details needed to set up your account. This includes your full name, professional email address, phone number, and the name of your organization. If you work for a registered firm in Thailand, we also record your company registration details to verify professional credentials.
Professional Credentials
Since we serve investment professionals, we need to verify your qualifications. We collect information about your certifications, licenses issued by Thai regulatory bodies, and employment history in the financial sector. This helps us tailor content to your experience level and ensures our platform serves qualified professionals.
Usage Data and Analytics
We track how you interact with our platform. This includes which financial reports you access, search queries you run, and tools you use most frequently. We also collect technical information like your IP address, browser type, device specifications, and timestamps of your sessions.
We don't collect information about your personal investment decisions or client portfolios. Our analytics focus on how you use the platform, not on the confidential work you perform.
How We Use Your Information
Your data serves several purposes, and we're straightforward about each one:
Data Storage and Protection
Your information lives on secure servers located within Thailand, which keeps everything under Thai data protection jurisdiction. We use industry-standard encryption both when data moves between your device and our servers, and when it sits in our databases.
Technical Security Measures
Our security setup includes firewalls, intrusion detection systems, and regular vulnerability assessments. All staff members who handle user data go through background checks and sign confidentiality agreements. We limit data access to employees who genuinely need it for their work.
We back up your data regularly to prevent loss from technical failures. But here's the thing about security – no system is 100% bulletproof. We work hard to protect your information, but we can't guarantee absolute security. That's just the honest reality of operating online.
Data Type | Retention Period | Storage Location |
---|---|---|
Account Information | Active account duration plus 5 years | Bangkok data center |
Usage Analytics | 24 months | Bangkok data center |
Support Communications | 3 years | Bangkok data center |
Financial Access Logs | 7 years (regulatory requirement) | Bangkok data center |
Information Sharing
We don't sell your personal data. Period. But we do share information in specific situations:
Service Providers
Some third-party companies help us run the platform. Our hosting provider manages server infrastructure, our email service sends account notifications, and our payment processor handles subscription billing. These companies only get the data they need to perform their specific functions, and they're contractually obligated to protect it.
Legal Requirements
Thai regulatory bodies can request user information as part of financial investigations or audits. We comply with valid legal requests from the Securities and Exchange Commission of Thailand, the Bank of Thailand, and other authorized government agencies. We'll notify you about such requests unless legally prohibited from doing so.
Business Transfers
If AdvanceTechNodes merges with another company or gets acquired, your data would transfer to the new entity. We'd notify you beforehand and explain any changes to how your information gets handled.
Your Rights Under Thai Law
Thailand's Personal Data Protection Act gives you several rights regarding your information. Here's what you can do and how to do it:
To exercise any of these rights, email us at [email protected] with "Data Rights Request" in the subject line. We'll verify your identity and respond within the timeframes required by Thai law.
Cookies and Tracking Technologies
Our platform uses cookies – small text files stored on your device that help us remember your preferences and track usage patterns. Some cookies are essential for the platform to work properly. Others help us analyze how people use our tools.
Types of Cookies We Use
Essential Cookies: These keep you logged in and remember your account settings. Without them, you'd need to log in every time you click to a new page.
Analytics Cookies: These track which features get used most often and where people encounter problems. The data stays anonymous – we see patterns, not individual behavior.
Preference Cookies: These remember your customization choices, like which reports you want on your dashboard or how you prefer data displayed.
You can disable non-essential cookies through your browser settings, though this might affect platform functionality. Essential cookies can't be disabled because the platform wouldn't work without them.
International Data Transfers
We keep all user data within Thailand to maintain compliance with local regulations. However, some of our service providers operate internationally. When third-party tools require data transfer outside Thailand, we ensure appropriate safeguards exist through standard contractual clauses approved by Thai data protection authorities.
For example, our analytics provider processes certain usage statistics on servers in Singapore. This data gets anonymized before transfer, and the provider maintains security standards equivalent to Thai requirements.
Children's Privacy
Our platform serves professional investment analysts and fund managers. We don't knowingly collect information from anyone under 20 years old. If you believe we've accidentally collected data from a minor, contact us immediately so we can delete it.
Changes to This Policy
We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll email you at your registered address at least 30 days before the new policy takes effect. The "Last Updated" date at the top shows when we last revised this document.
Minor clarifications or technical updates might not trigger notification emails, but we'll always update the date so you can see something changed.
Complaint Process
If you're unhappy with how we handle your personal data, start by contacting us directly. We'll investigate and respond within 30 days. If you're not satisfied with our response, you have the right to file a complaint with Thailand's Personal Data Protection Committee.
Personal Data Protection Committee
Office of the Personal Data Protection Committee
120 Chaeng Watthana Road, Laksi, Bangkok 10210
Hotline: 1111
Contact Our Privacy Team
Email: [email protected]
Phone: +66 2 870 7512
Mail: AdvanceTechNodes Privacy Team
5 Soi 50, Rama 2 Road
Samae Dam, Bang Khun Thian
Bangkok 10150, Thailand
Our privacy team responds to inquiries within two business days. For urgent security concerns, mark your message as "Urgent Security Matter" and we'll prioritize your request.